Privacy Policy

Last updated: 6 July 2026

Your safety comes first

If you are in immediate danger, call 999.

The FAR Project provides information and signposting. We are not an emergency service and do not monitor emails 24 hours a day.

Please do not send detailed information about your circumstances, the person harming you, your safety plan, or your location by email or through this website. If someone else has access to your device, email account or online activity, they may be able to see what you search for or send.

Where possible, use a safe device and a safe email address. You can leave this website at any time using the Quick Exit button.

For immediate support:

  • National Domestic Abuse Helpline: 0808 2000 247

  • Financial Support Line for Victims of Domestic Abuse: 0808 196 8845

Who we are

The FAR Project is operated by Dimensional Wealth Group Limited. Registered office: Kensington House, 3 Kensington, Bishop Auckland, DL14 6HX.

For the purposes of UK data protection law, Dimensional Wealth Group Limited is the data controller for personal information collected through this website.

Correspondence Address:

The FAR Project
15a The Cobalt, 1 Quicksilver Way
Newcastle upon Tyne
NE27 0QQ

Email: info@thefarproject.org.uk

ICO registration number: ZC147987

What information we collect

We aim to collect as little personal information as possible.

Depending on how you use the website, we may collect:

  • your name and email address if you contact us;

  • the content of any message you choose to send;

  • limited technical information about your visit, such as your browser type, device type, approximate location, pages viewed and how you use the website;

  • information collected through essential website cookies and, where you agree, optional analytics cookies.

We do not ask you to provide sensitive personal information about abuse, health, children, legal matters, finances or safety circumstances through this website.

How we use your information

We may use your information to:

  • respond to an enquiry you have sent us;

  • maintain the security and functioning of the website;

  • understand how visitors use the website so we can improve it;

  • respond to data-protection requests, complaints or legal obligations.

We do not sell your personal information. We do not use your information for advertising, profiling or automated decision-making.

Our legal basis for using your information

Under UK data protection law, we rely on legitimate interests to respond to enquiries, operate the website securely and improve its content.

Where we use non-essential cookies or analytics tools, we will ask for your consent before placing them on your device. You can withdraw or change your cookie preferences at any time.

If you choose to send us sensitive information despite the safety warning above, we will minimise how we use it and will only process it where UK data-protection law allows us to do so.

Confidentiality and safeguarding

The FAR Project is not a crisis service, counselling service, legal service or casework provider.

We will not routinely contact the police, social services, a support organisation or anyone else on your behalf.

However, if we believe there is an immediate and serious risk to someone’s life or safety, we may share the minimum necessary information with an appropriate authority or service where the law allows or requires this.

Who we may share information with

We may share limited personal information with trusted service providers who help us operate the website and communications, including:

  • Squarespace, which hosts this website;

  • our email and IT service providers;

  • professional advisers where necessary, such as legal, compliance or data-protection advisers;

  • public authorities where we are legally required to share information, or where this is necessary to protect someone from serious harm.

We do not share your information with support organisations, financial firms or other third parties for marketing purposes.

International transfers

Our website is hosted through Squarespace. This means information submitted through the website may be processed outside the UK.

Where information is transferred internationally, we take steps to ensure that appropriate safeguards are in place, in line with UK data-protection law.

Cookies

Cookies are small files stored on your device when you visit a website.

Some cookies are essential for this website to work properly. Other cookies may help us understand how visitors use the site.

Your browsing history and cookies may remain visible on a shared or monitored device. Closing the website or using private browsing does not remove all traces of your activity.

You can manage cookies through your browser settings and through any cookie settings available on this website.

How long we keep your information

We keep personal information only for as long as we need it.

Messages and enquiries are normally kept for up to 12 months after our last contact with you, then securely deleted.

We may keep limited information for longer where necessary to meet a legal obligation, investigate a concern, deal with a complaint, protect someone’s safety, or establish, exercise or defend legal claims.

Your rights

You have rights under UK data-protection law. These include the right to:

  • ask for a copy of the personal information we hold about you;

  • ask us to correct inaccurate information;

  • ask us to delete your information;

  • ask us to restrict how we use your information;

  • object to certain types of processing;

  • withdraw consent where we rely on consent;

  • ask for your information to be transferred to another organisation where this applies.

To exercise any of these rights, email info@thefarproject.org.uk.

We will usually respond within one month. There is normally no charge.

Making a complaint

Please contact us first if you have concerns about how we have used your information, so that we have an opportunity to put things right.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.